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Privacy Policy

Last Updated: 01/01/2024

1. Introduction

Welcome to SANCO Developments, LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, and other channels.

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2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.

  • Project Information: Details about your construction projects, including Accessory Dwelling Units (ADUs), remodels, renovations, fix-and-flip projects, project specifications, timelines, and budget information.

  • Financial Information: Payment details, billing information, and financial transactions related to our services.

  • Communication Data: Records of your communications with us, including emails, phone calls, and messages.

  • Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies when you visit our website.

  • Feedback and Reviews: Any feedback, reviews, or testimonials you provide.

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3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, manage, and improve our construction services, including planning and executing your projects.

  • Communication: To respond to your inquiries, provide customer support, and send you updates about your projects.

  • Billing and Payments: To process transactions, manage billing, and handle financial matters related to our services.

  • Marketing and Promotions: To send you newsletters, promotional materials, and information about our services, provided you have opted in to receive such communications.

  • Website Improvement: To analyze usage patterns and improve the functionality and user experience of our website.

  • Compliance: To comply with legal obligations and enforce our terms and policies.

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4. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our business, such as payment processors, IT services, and marketing platforms.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

  • Legal Requirements: When required by law, regulation, or legal process, such as a subpoena or court order.

  • Protecting Rights: To protect our rights, property, or safety, as well as the rights, property, or safety of our clients or others.

  • With Your Consent: We may share your information with your consent or at your direction.

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Protecting sensitive data through encryption during transmission and storage.

  • Access Controls: Limiting access to personal information to authorized personnel only.

  • Secure Storage: Storing data in secure environments with regular security assessments.

  • Regular Monitoring: Continuously monitoring our systems for potential security breaches and responding promptly to any incidents.

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6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request correction of inaccurate or incomplete information.

  • Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.

  • Restriction: The right to restrict processing of your personal information under specific circumstances.

  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.

  • Objection: The right to object to the processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Analyze Usage: Understand how visitors use our website to improve its functionality and content.

  • Personalize Content: Tailor content and advertisements to your interests.

  • Enable Features: Facilitate certain website features and services.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

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8. Third-Party Links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any linked sites you visit.

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9. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your residence, including countries that may have different data protection laws. We ensure that such transfers comply with applicable data protection regulations and that your information receives an adequate level of protection.

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10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date above. We encourage you to review this policy periodically.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: 619-659-6441 or sancodevelopmentt@gmail.com

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